FAQ

How does VitalEase™ work?

It combines controlled pressure with enveloping heat to help you release the tension your body builds up every day. Wrap it around the area that needs it most (abdomen, legs, or back) with the elastic strap, press the touch button to turn it on, and choose the intensity your body asks for in each moment. A few minutes are enough to feel the difference.

How long does the battery last?

Up to 30 days of normal use on a single charge. It charges with a standard USB-C cable (included), so it's always ready for your daily ritual.

How long will my order take to arrive?

Since this product ships directly from our supplier, typical delivery time is between 5 and 10 business days depending on your destination country. We'll email you as soon as your order ships, with a tracking number.

Can I return the product if I'm not satisfied?

Yes, you have 30 days from receiving your order to request a return. See all the details in our refund policy.

Is it safe to use every day?

Yes, it's designed specifically for daily use, as part of your recovery routine. As with any device of this kind, avoid using it over wounds, inflamed areas, or if you're pregnant, and consult your doctor if you have any health concerns.

Do I need to register the product or install an app?

No, it's a standalone device: it doesn't need any app or internet connection to work.

How can I contact you?

Write to us from our contact page and we'll get back to you as soon as possible.